Table of Contents
Troubleshooting
Does not count CTR
First of all lets check if you have 'thumb shows'
You don't have 'thumb shows':
- Count systems traders (noref, notrade and so on) in Rotation - rotation. So make sure you have trade traffic, not only noref, notrade and so on. Of make those treade as countable.
- Make sure you don't have warnings at your Home page, especially 'proxy warning', if yes - fix it
- While testing you can switch to a regular file cache, sometimes if the cache is overwhelmed it can lose records
- make sure you pass domain name in your crontab job
Clicks:
Either you have magic rotation on OR you have rotation parameter in URL
How to check magic rotation:
- Magic rotation counts hits based on referer, so make sure your browser passes Referer. how_to_view_http_headers - check headers. There's a known issue httpS→ http so check your links
- “Magic rotation and skip_cache” sometimes people test site with `skip_cache` to see changes right away, but if you disable cache - the script doesn't write hits, so just test w\o it
- Enable settings - cjsettings - debug out.php and check headers, most likely you can get some hints from header why the hit was not counted
Rotation parameter if you use rotation parameter - make sure it has been passed to out.php. Sometimes when you change rewrite you can forget to pass that parameter.
How to check: create links w\o rewrites. Check headers: how_to_view_http_headers - You should see a header like 'Click-count-action' that says that the hit was counted.
Can not parse template
99% - you have an error in your template. If you take a careful look at the error 99% you'll find out what's wrong. For example, your are trying to include file that does not exists and so on.
if you don't understand where the error is - try to remove all your php code from a template and then add it back in parts checking the result each time you add a new line. This way you can find out what causes the error.