license error

[Kelevra]

Hi, I had a v1 sub license, after canceling my sub and downgrading to free version, the script started to show error 500 on my server (license error) to fix that I have subscribed again..... is that a way to downgrade my license to a free one without that error?

[admin]

Hello!

how did you change licence?
did you delete file? uploaded a new one?

anything in apache error log?

[Kelevra]

Hi, I did nothing, just waited until the script check for a new one so it comes the error


This is the only thing I found in the logs

Code: Select all

/var/log/httpd/error_log.1:[Fri Apr 05 14:15:37 2024] [error] [client xxx.xxx] PHP Fatal error:  <br>The encoded file <b>/home/httpd/html/domain.com/public_html/ffu/cgi/include.php</b> requires a license file.<br>The license file <b>/home/httpd/html/domain.com/public_html/ffu/scj_pro.lic</b> has expired. in Unknown on line 0

[admin]

i see, so there's no license file at all

did you delete it?
did you try to upload the file from another domain?

[Kelevra]

i see, so there's no license file at all

did you delete it?
did you try to upload the file from another domain?

I have not deleted it on my server, I just cancel/delete the domain here at "your domains"

I had uploaded a free license from another site, it worked for a few minutes and showed an 500 error again

[admin]

ok, PM me more details plz
ftp or ssh and domain name