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license error
Posted: Fri Apr 05, 2024 10:40 pm
by Kelevra
Hi, I had a v1 sub license, after canceling my sub and downgrading to free version, the script started to show error 500 on my server (license error) to fix that I have subscribed again..... is that a way to downgrade my license to a free one without that error?
Re: license error
Posted: Sat Apr 06, 2024 5:50 am
by admin
Hello!
how did you change licence?
did you delete file? uploaded a new one?
anything in apache error log?
Re: license error
Posted: Sun Apr 07, 2024 6:49 am
by Kelevra
Hi, I did nothing, just waited until the script check for a new one so it comes the error
This is the only thing I found in the logs
Code: Select all
/var/log/httpd/error_log.1:[Fri Apr 05 14:15:37 2024] [error] [client xxx.xxx] PHP Fatal error: <br>The encoded file <b>/home/httpd/html/domain.com/public_html/ffu/cgi/include.php</b> requires a license file.<br>The license file <b>/home/httpd/html/domain.com/public_html/ffu/scj_pro.lic</b> has expired. in Unknown on line 0
Re: license error
Posted: Sun Apr 07, 2024 7:34 am
by admin
i see, so there's no license file at all
did you delete it?
did you try to upload the file from another domain?
Re: license error
Posted: Sun Apr 07, 2024 7:27 pm
by Kelevra
admin wrote: Sun Apr 07, 2024 7:34 am
i see, so there's no license file at all
did you delete it?
did you try to upload the file from another domain?
I have not deleted it on my server, I just cancel/delete the domain here at "your domains"
I had uploaded a free license from another site, it worked for a few minutes and showed an 500 error again
Re: license error
Posted: Sun Apr 07, 2024 9:36 pm
by admin
ok, PM me more details plz
ftp or ssh and domain name