Licenses - error 500

Kelevra
Posts: 99
Joined: Tue Mar 25, 2014 5:01 pm

Licenses - error 500

Post by Kelevra »

Hey, sometimes my licenses are not being renewed (v2) showing error 500 on my server
To fix that, I need manually download it and upload to my server... it happened several times already with many builds (my currently build is 202101071036), maybe its a bug
admin
Site Admin
Posts: 37202
Joined: Wed Sep 10, 2008 11:43 am

Re: Licenses - error 500

Post by admin »

Hey
did you check logs right after that?
Don't forget to run script update
Kelevra
Posts: 99
Joined: Tue Mar 25, 2014 5:01 pm

Re: Licenses - error 500

Post by Kelevra »

Nope, which one should I take a look next time? server or script?
admin
Site Admin
Posts: 37202
Joined: Wed Sep 10, 2008 11:43 am

Re: Licenses - error 500

Post by admin »

scj/logs/cron.log
scj/logs/error.log
Don't forget to run script update
Kelevra
Posts: 99
Joined: Tue Mar 25, 2014 5:01 pm

Re: Licenses - error 500

Post by Kelevra »

Pm sent
admin
Site Admin
Posts: 37202
Joined: Wed Sep 10, 2008 11:43 am

Re: Licenses - error 500

Post by admin »

Don't forget to run script update
Kelevra
Posts: 99
Joined: Tue Mar 25, 2014 5:01 pm

Re: Licenses - error 500

Post by Kelevra »

I did the option #3 and I still got the same error today
WARNING! There's a problem with your SmartCJ license. Please, check scj2.lic file or contact support!
admin
Site Admin
Posts: 37202
Joined: Wed Sep 10, 2008 11:43 am

Re: Licenses - error 500

Post by admin »

looks like you dont full y understand it ..
When you went for option 3 - what did you expect to happen?
Don't forget to run script update
Kelevra
Posts: 99
Joined: Tue Mar 25, 2014 5:01 pm

Re: Licenses - error 500

Post by Kelevra »

Since I am having issues with license error, I hope to fix that.... whats the point to give the info on how to fix it and 2 of these options dont fix at all?????
Then the only fix is #1? I need to ask my admin to fix my domain routing?

If I buy a license instead subscription, will it be fixed??
admin
Site Admin
Posts: 37202
Joined: Wed Sep 10, 2008 11:43 am

Re: Licenses - error 500

Post by admin »

How did you get that error?
How to repeat it?
Don't forget to run script update
Post Reply