Page 1 of 2
Licenses - error 500
Posted: Sun Jan 10, 2021 1:00 am
by Kelevra
Hey, sometimes my licenses are not being renewed (v2) showing error 500 on my server
To fix that, I need manually download it and upload to my server... it happened several times already with many builds (my currently build is 202101071036), maybe its a bug
Re: Licenses - error 500
Posted: Sun Jan 10, 2021 11:38 am
by admin
Hey
did you check logs right after that?
Re: Licenses - error 500
Posted: Sun Jan 10, 2021 4:30 pm
by Kelevra
Nope, which one should I take a look next time? server or script?
Re: Licenses - error 500
Posted: Sun Jan 10, 2021 4:38 pm
by admin
scj/logs/cron.log
scj/logs/error.log
Re: Licenses - error 500
Posted: Sun Jan 10, 2021 4:58 pm
by Kelevra
Pm sent
Re: Licenses - error 500
Posted: Sun Jan 10, 2021 5:19 pm
by admin
Re: Licenses - error 500
Posted: Tue Feb 09, 2021 11:36 am
by Kelevra
I did the option #3 and I still got the same error today
WARNING! There's a problem with your SmartCJ license. Please, check scj2.lic file or contact support!
Re: Licenses - error 500
Posted: Tue Feb 09, 2021 4:05 pm
by admin
looks like you dont full y understand it ..
When you went for option 3 - what did you expect to happen?
Re: Licenses - error 500
Posted: Tue Feb 09, 2021 6:35 pm
by Kelevra
Since I am having issues with license error, I hope to fix that.... whats the point to give the info on how to fix it and 2 of these options dont fix at all?????
Then the only fix is #1? I need to ask my admin to fix my domain routing?
If I buy a license instead subscription, will it be fixed??
Re: Licenses - error 500
Posted: Tue Feb 09, 2021 6:54 pm
by admin
How did you get that error?
How to repeat it?