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troubleshooting [2014/01/29 18:05] (current)
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 +====== Troubleshooting ======
 +
 +===== It doesnt work ! =====
 +
 +Contact me and explain problem, but first of all make sure :
 +
 +  * You've done all update, may be your bug is already fixed
 +  * Take a look at FAQ and Troubleshooting
 +  * Please, give me as much details as you can.
 +
 +Thank you.
 +
 +===== Hits are not counted. =====
 +
 +1. Check  crontab job.  Home Tab. If  there isn’t “check SCJ crontab job” ​ text, follow the  next items. ​ If there is  this inscription,​ someone has deleted your  task for cron.  You have to run every minute following command:
 +
 +  cd /​path_to_scj/​scj/​bin/;​ env HTTP_HOST=yourdomain.com /​path_to_php/​php -q cron.php
 +
 +If you don't know how to setup crontab job - contact your admin.
 +
 +
 +2. While using include
 +
 +<​code>​
 +<​!--#​include virtual=”/​scj/​cgi/​include.php”--> ​
 +</​code>​
 +
 +If you load a page in browser and this code remains unchanged, ​ that means that the SSI support is not turned on. Contact the admin.
 +
 +
 +===== It redirects me somewhere else ..  =====
 +
 +HTTP protocol (this is how browser communicates with remote server) consists of 2 parts: headers and body. Body is  what you actually see in your browser, while headers hold some system information.
 +
 +Script has special debug mode to see what it does. 
 +
 +  - set Settings -Cjsettings - add debug info = yes, wait a minute
 +  - Get FireFox browser and add extension (Tools-addons) Live HTTP Headers
 +  - Click on any link and take a look at headers ​
 +
 +Usually those headers are self explained , I just have to notice that something link
 +
 +  Location: http://​site.com/​
 +
 +is a redirect.
 +
 +{{:​ru:​http_headers.png|}}
 +
 +===== Admin area gives me an error like " ...  is protected by SourceGuardian and requires the SourceGuardian loader ixed.5.2.fre .... " =====
 + 
 +
 +Script requires free PHP optimizer SourceGuardian. Installation:​ /​scj/​ixed/​howto-install.php ​
 +Website: sourceguardian.com
 +
 +
 +===== out.php doesnt work (Please, refresh page in a minute) =====
 +
 +  - make sure crontab job is setup (make a look at Main tab in admin)
 +  - file common.php contains a path to scj folder. If you moved script from one host to another - make sure path in that file is right.
 +
 +
  
troubleshooting.txt · Last modified: 2014/01/29 18:05 (external edit)