Error 500 / license error

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Kelevra
Posts: 99
Joined: Tue Mar 25, 2014 5:01 pm

Error 500 / license error

Post by Kelevra »

Hello,
I got this error today and my site was down for around 2 hours due to a HTTP ERROR 500
My paid copies is already fixed (I had to manually upload the license to fix the issue) but how can i fix the free copies?
It looks like there was something wrong with the license file when it was imported

I am just letting you guys know about this issue, maybe someting with my script versiion which is V 1.52 Build 201609301451



<br />
<b>Warning</b>: Unknown: open_basedir restriction in effect. File(/home/lem/smartcj.com/get_key.php) is not within the allowed path(s): (/home/vps1/www/) in <b>Unknown</b> on line <b>0</b><br />
<br />
<b>Warning</b>: Unknown: failed to open stream: Operation not permitted in <b>Unknown</b> on line <b>0</b><br />
<br />
<b>Warning</b>: Unknown: open_basedir restriction in effect. File(/home/lem/smartcj.com/get_key.php) is not within the allowed path(s): (/home/vps1/www/) in <b>Unknown</b> on line <b>0</b><br />
<br />
<b>Warning</b>: Unknown: failed to open stream: Operation not permitted in <b>Unknown</b> on line <b>0</b><br />
<br />
<b>Fatal error</b>: Unknown: Failed opening required '/home/lem/smartcj.com/get_key.php' (include_path='.:') in <b>Unknown</b> on line <b>0</b><br />
admin
Site Admin
Posts: 37202
Joined: Wed Sep 10, 2008 11:43 am

Re: Error 500 / license error

Post by admin »

Hello !

Sorry, yes. We had a downtime of ~10-12 minutes
Do you have the license file ?
Don't forget to run script update
Kelevra
Posts: 99
Joined: Tue Mar 25, 2014 5:01 pm

Re: Error 500 / license error

Post by Kelevra »

I have fixed already... I have found the fix in the RU forum..
Thank you anyway
admin
Site Admin
Posts: 37202
Joined: Wed Sep 10, 2008 11:43 am

Re: Error 500 / license error

Post by admin »

Sorry about that (
Don't forget to run script update
bell
Posts: 8
Joined: Fri Nov 01, 2013 10:08 pm

Re: Error 500 / license error

Post by bell »

Hello,
I have a similar problem, all sites do not work I see an error http 500, my host replied:
The PHP error logs are telling us that your scj_pro license has expired (or possibly has bcome corrupted, on all sites at the same time).
You will need to contact your script vendor to address the licensing issue.

How to restore sites now?
Last edited by bell on Sun Oct 01, 2017 3:43 am, edited 1 time in total.
admin
Site Admin
Posts: 37202
Joined: Wed Sep 10, 2008 11:43 am

Re: Error 500 / license error

Post by admin »

Please, download a license for you site as

http://smartcj.com/get_key.php?domain=...
Don't forget to run script update
happydg
Posts: 412
Joined: Mon Jul 08, 2013 2:22 pm

Re: Error 500 / license error

Post by happydg »

Hello,

I have a free licence
I copy pasted http://smartcj.com/get_key.php?domain= with my domain in root scj_pro.lic and /scj directory scj_pro.lic but i still get error 500.

Thank you.
admin
Site Admin
Posts: 37202
Joined: Wed Sep 10, 2008 11:43 am

Re: Error 500 / license error

Post by admin »

Ah, it's 1.x version
Did you upload a fee key ? PM your domain plz
Don't forget to run script update
happydg
Posts: 412
Joined: Mon Jul 08, 2013 2:22 pm

Re: Error 500 / license error

Post by happydg »

PM sent.
admin
Site Admin
Posts: 37202
Joined: Wed Sep 10, 2008 11:43 am

Re: Error 500 / license error

Post by admin »

Right, you had a subscription for this domain 4 month ago, but it expired now..
Don't forget to run script update
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