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Error 500 / license error

Posted: Wed Sep 27, 2017 8:49 pm
by Kelevra
Hello,
I got this error today and my site was down for around 2 hours due to a HTTP ERROR 500
My paid copies is already fixed (I had to manually upload the license to fix the issue) but how can i fix the free copies?
It looks like there was something wrong with the license file when it was imported

I am just letting you guys know about this issue, maybe someting with my script versiion which is V 1.52 Build 201609301451



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<b>Warning</b>: Unknown: open_basedir restriction in effect. File(/home/lem/smartcj.com/get_key.php) is not within the allowed path(s): (/home/vps1/www/) in <b>Unknown</b> on line <b>0</b><br />
<br />
<b>Warning</b>: Unknown: failed to open stream: Operation not permitted in <b>Unknown</b> on line <b>0</b><br />
<br />
<b>Warning</b>: Unknown: open_basedir restriction in effect. File(/home/lem/smartcj.com/get_key.php) is not within the allowed path(s): (/home/vps1/www/) in <b>Unknown</b> on line <b>0</b><br />
<br />
<b>Warning</b>: Unknown: failed to open stream: Operation not permitted in <b>Unknown</b> on line <b>0</b><br />
<br />
<b>Fatal error</b>: Unknown: Failed opening required '/home/lem/smartcj.com/get_key.php' (include_path='.:') in <b>Unknown</b> on line <b>0</b><br />

Re: Error 500 / license error

Posted: Thu Sep 28, 2017 6:09 am
by admin
Hello !

Sorry, yes. We had a downtime of ~10-12 minutes
Do you have the license file ?

Re: Error 500 / license error

Posted: Thu Sep 28, 2017 12:33 pm
by Kelevra
I have fixed already... I have found the fix in the RU forum..
Thank you anyway

Re: Error 500 / license error

Posted: Thu Sep 28, 2017 2:49 pm
by admin
Sorry about that (

Re: Error 500 / license error

Posted: Fri Sep 29, 2017 11:49 pm
by bell
Hello,
I have a similar problem, all sites do not work I see an error http 500, my host replied:
The PHP error logs are telling us that your scj_pro license has expired (or possibly has bcome corrupted, on all sites at the same time).
You will need to contact your script vendor to address the licensing issue.

How to restore sites now?

Re: Error 500 / license error

Posted: Sat Sep 30, 2017 8:03 am
by admin
Please, download a license for you site as

http://smartcj.com/get_key.php?domain=...

Re: Error 500 / license error

Posted: Thu Oct 12, 2017 6:32 pm
by happydg
Hello,

I have a free licence
I copy pasted http://smartcj.com/get_key.php?domain= with my domain in root scj_pro.lic and /scj directory scj_pro.lic but i still get error 500.

Thank you.

Re: Error 500 / license error

Posted: Fri Oct 13, 2017 8:21 am
by admin
Ah, it's 1.x version
Did you upload a fee key ? PM your domain plz

Re: Error 500 / license error

Posted: Fri Oct 13, 2017 11:08 am
by happydg
PM sent.

Re: Error 500 / license error

Posted: Tue Oct 17, 2017 3:01 am
by admin
Right, you had a subscription for this domain 4 month ago, but it expired now..