Error 500 / license error

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Kelevra
Posts: 56
Joined: Tue Mar 25, 2014 5:01 pm

Error 500 / license error

Post by Kelevra » Wed Sep 27, 2017 8:49 pm

Hello,
I got this error today and my site was down for around 2 hours due to a HTTP ERROR 500
My paid copies is already fixed (I had to manually upload the license to fix the issue) but how can i fix the free copies?
It looks like there was something wrong with the license file when it was imported

I am just letting you guys know about this issue, maybe someting with my script versiion which is V 1.52 Build 201609301451



<br />
<b>Warning</b>: Unknown: open_basedir restriction in effect. File(/home/lem/smartcj.com/get_key.php) is not within the allowed path(s): (/home/vps1/www/) in <b>Unknown</b> on line <b>0</b><br />
<br />
<b>Warning</b>: Unknown: failed to open stream: Operation not permitted in <b>Unknown</b> on line <b>0</b><br />
<br />
<b>Warning</b>: Unknown: open_basedir restriction in effect. File(/home/lem/smartcj.com/get_key.php) is not within the allowed path(s): (/home/vps1/www/) in <b>Unknown</b> on line <b>0</b><br />
<br />
<b>Warning</b>: Unknown: failed to open stream: Operation not permitted in <b>Unknown</b> on line <b>0</b><br />
<br />
<b>Fatal error</b>: Unknown: Failed opening required '/home/lem/smartcj.com/get_key.php' (include_path='.:') in <b>Unknown</b> on line <b>0</b><br />

admin
Site Admin
Posts: 24611
Joined: Wed Sep 10, 2008 11:43 am

Re: Error 500 / license error

Post by admin » Thu Sep 28, 2017 6:09 am

Hello !

Sorry, yes. We had a downtime of ~10-12 minutes
Do you have the license file ?
Have you done script update ?

Kelevra
Posts: 56
Joined: Tue Mar 25, 2014 5:01 pm

Re: Error 500 / license error

Post by Kelevra » Thu Sep 28, 2017 12:33 pm

I have fixed already... I have found the fix in the RU forum..
Thank you anyway

admin
Site Admin
Posts: 24611
Joined: Wed Sep 10, 2008 11:43 am

Re: Error 500 / license error

Post by admin » Thu Sep 28, 2017 2:49 pm

Sorry about that (
Have you done script update ?

bell
Posts: 7
Joined: Fri Nov 01, 2013 10:08 pm

Re: Error 500 / license error

Post by bell » Fri Sep 29, 2017 11:49 pm

Hello,
I have a similar problem, all sites do not work I see an error http 500, my host replied:
The PHP error logs are telling us that your scj_pro license has expired (or possibly has bcome corrupted, on all sites at the same time).
You will need to contact your script vendor to address the licensing issue.

How to restore sites now?
Last edited by bell on Sun Oct 01, 2017 3:43 am, edited 1 time in total.

admin
Site Admin
Posts: 24611
Joined: Wed Sep 10, 2008 11:43 am

Re: Error 500 / license error

Post by admin » Sat Sep 30, 2017 8:03 am

Please, download a license for you site as

http://smartcj.com/get_key.php?domain=...
Have you done script update ?

happydg
Posts: 366
Joined: Mon Jul 08, 2013 2:22 pm

Re: Error 500 / license error

Post by happydg » Thu Oct 12, 2017 6:32 pm

Hello,

I have a free licence
I copy pasted http://smartcj.com/get_key.php?domain= with my domain in root scj_pro.lic and /scj directory scj_pro.lic but i still get error 500.

Thank you.

admin
Site Admin
Posts: 24611
Joined: Wed Sep 10, 2008 11:43 am

Re: Error 500 / license error

Post by admin » Fri Oct 13, 2017 8:21 am

Ah, it's 1.x version
Did you upload a fee key ? PM your domain plz
Have you done script update ?

happydg
Posts: 366
Joined: Mon Jul 08, 2013 2:22 pm

Re: Error 500 / license error

Post by happydg » Fri Oct 13, 2017 11:08 am

PM sent.

admin
Site Admin
Posts: 24611
Joined: Wed Sep 10, 2008 11:43 am

Re: Error 500 / license error

Post by admin » Tue Oct 17, 2017 3:01 am

Right, you had a subscription for this domain 4 month ago, but it expired now..
Have you done script update ?

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